Terms and Conditions

Our Ordering method is very careful and that we place heaps of effort into ensuring you get the precise sign that you simply need. Please bear in mind that these neon signs is 100 percent handcrafted with REAL neon and therefore the image on the web site is just a computer-generated illustration of the particular product. Size and colors of the signs shown ar terribly on the point of approximation and should vary terribly slightly.These signs are terribly fragile and delicate, and whereas we have a tendency to place heaps of additional effort into Packaging, it'd happen that the sign arrives broken. within the event you're the unfortunate recipient of a broken sign, please contact us now at sales@neon-ledflex.com to report. we'd like to understand regarding any broken signs at intervals forty eight hours of receipt, therefore it's important that you simply examine your product and make contact with us now. we are going to be requesting images/video of the broken parts and shipping you the parts there fore you'll simply replace that part and create sign working. You agree that within the event sign breaks you're responsible for fixing the replacement part.


WARRANTY POLICY

No refunds/no exchanges/all sales are final. Pictures will be required in certain instances in order to determine the extent of damage and also the action that will be taken by Neon-ledflex.

After 30 days of your sign operating, ought to your sign would like repair throughout the warranty period that Neon-ledflex will provide the required units that need to be replaced. you'll be the responsible party for creating the mandatory repairs. Within the event the sign requires maintenance Neon-ledflex can give the desired parts and clients are liable for replacing them and transportation from the factory/warehouse to customer.

ABOUT CUSTOMS, DUTIES & TAXES

When ordering from Neon-ledflex.com, you are responsible for assuring the product is lawfully imported to the destination country. The recipient is that the businessperson of record and should befit all laws and rules of the destination country. Orders shipped outside of the united states could also be subject to import taxes, customs duties and charges levied by the destination country. The recipient of a world cargo could also be subject to such import taxes, customs duties and charges, that are levied once a cargo reaches the recipient's country. further, charges with customs clearance should be borne by the recipient; we've got no management over these charges and cannot predict what they will be. Customs policies vary wide from country to country; you ought to contact your local customs workplace for additional info. Once customs clearance procedures are needed, it will cause delays on the far side our original delivery estimates.

LIMITED LIABILITY

In no event shall seller be liable for any consequential, special, incidental, punitive or contingent damages of any nature. In no event shall seller be liable for any business interruption, loss of anticipated profits, and damage to business or property. The seller's liability is limited to the purchase price.

CUSTOM NEON SIGN

For all custom orders, after you send us initial information, you will be contacted by one of our design experts who will work with you to obtain the necessary files or logos for your design. At that time, the Neon Sign expert will send you a design concept, price quote and payment instructions. Upon approval of design concepts and receipt of payment, a detailed proof of the design will be e-mailed to you before the sign is manufactured. You will have up to 24 hours to respond to the proof before production begins. Once the sign is constructed, all sales are final. Why do we require payment before detailed proofs are generated? Our design experts' time is extremely valuable, and we want to be able to assist all of our customers. By collecting payment prior to fully designing the signs, we can ensure you dedicated and efficient service from your design expert.

ADDITIONAL TERMS AND CONDITIONS

THE FOLLOWING TERMS AND USE GOVERN YOUR USE OF THIS WEBSITE. BY ACCESSING THIS WEB SITE, YOU’RE INDICATING YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THOSE TERMS OF USE. THESE TERMS OF USE are SUBJECT to vary AT ANY TIME. YOUR USE OF THIS WEBSITE WHEN SUCH CHANGES AREA UNIT ENFORCED CONSTITUTES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE CHANGES. PLEASE CONSULT THESE TERMS OF USE REGULARLY

  1. Customer shall indemnify, defend and hold Company, its officers, directors, managers, members, employees, shareholders, agents, affiliates, subsidiaries, suppliers and representatives harmless from and against any and all claims, damages, losses, costs, and expenses (including but not limited to attorneys' fees) that arise, directly or indirectly, in whole or in part, from; (a) Customer's breach of any provision of these Terms of Use; (b) any allegation that any information, instructions, specifications, designs, drawings, text, trademarks, service marks, trade names, trade dress, logos, indicia, other works of authorship or other subject matter (collectively the "Materials") provided to Company by or on behalf of Customer infringe or violate any rights of any third party; or (c) any of Customer's actions or omissions related to services provided to Customer by Company.
  2. Company reserves the right to cease and desist the providing services to or for Customer at any time upon notice to Customer.
  3. Customer shall not directly or indirectly provide, upload, email, submit or otherwise communicate to Company any of the following:
    1. Materials that are unlawful, threatening, abusive, defamatory, obscene or which invade a third party's privacy;
    2. Materials that are not rightfully Customer's to transmit
    3. Materials that are the topic of, or that infringe upon, any patent, trademark, trade name, secret, copyright, right of promotion, ethical right or alternative property right of another person or entity.
    4. Materials containing software viruses or other harmful computer code; or Materials that in any way interfere with or disrupt the services provided by Company.
  4. Customer warrants and represents that Customer owns all rights or has permission to rightfully copy, modify and use, and have Company do the same, any and all Materials provided to Company by or on behalf of Customer.
  5. This Agreement shall be binding upon Customer and its officers, directors, managers, members, parents, affiliates, subsidiaries, successors and assigns. Customer represents and warrants that Customer has all necessary rights, permissions, authorizations and approvals to rightfully enter into this Agreement. All assignments of rights under this Agreement by Customer without the prior written consent of Company shall be void.
  6. This Agreement contains the entire understanding of the parties and supersedes previous verbal and written agreements between the parties concerning the subject matter hereof.
  7. Alterations, modifications or amendments of a provision of this Agreement shall not be binding unless such alteration, modification or amendment is in writing and signed by an authorized representative of both parties.
  8. If a provision of this Agreement is rendered invalid, the remaining provisions shall remain in full force and effect.
  9. The headings and captions of this Agreement area unit inserted for reference convenience and don't outline, limit or describe the scope or intent of this Agreement or any specific section, paragraph, or provision.
  10. This Agreement is also executed in multiple counterparts, every of that shall be an original, but that together shall constitute one and the same instrument. All copies of this signed agreement shall be deemed an original.
  11. Notices shall be in writing and shall be deemed delivered in person when delivered by telefacsimile, courier or commercial overnight delivery service or mailed postage prepaid by certified or registered mail -- return receipt requested -- to the person and address designated on the signature page of this Agreement for each party, or to such other address and designee as specified in written notice by a receiving party.
  12. Waiver of breach of this Agreement shall not represent discharge of another breach. Failing to enforce a provision of this Agreement shall not constitute a waiver or produce an rule of evidence from imposing such provision. Any waiver of a provision of this Any discharge of a provision of this Agreement shall not be binding unless such release is in writing and signed by the waiving party..
  13. The relationship of the parties is primarily that of service provider and client. Nothing herein shall be construed as creating a partnership, an employment relationship, or an agency relationship, or as authorizing Customer to act as agent for Company.
  14. Since all the Neon Signs are separately hand-bent, you can expect signs to have minor changes compared to signs you see and purchase from the website.

CANCELLATION

In case of refund of either parties, you/customer will be entitled to pay the admin fee including fees charged from credit card processing company.